User support and feedback
The Yavdoma.com website is used for various purposes. Most of our users book hotels on their own. But there are also other users who need remote support, or constant business trips require accounting documents. Therefore, Yavdoma.com offers 2 options for user service:
USER SUPPORT
User Support and Feedback. The Yavdoma.com support service operates from Monday to Friday, excluding public holidays. Working hours are from 11:00 AM to 5:00 PM.
Before contacting us, please read the following information:
- We do not operate during air raid alerts.
- Please carefully read the booking conditions, the terms of the selected rate, and the website's terms of use. The accommodation provider reserves the right to cancel any booking. The website does not participate in any financial transactions and does not assist in resolving any financial matters.
- All contact details of the accommodation provider are included in your booking confirmation. We do not have any additional contact information.
- All interactions take place exclusively online and directly between the guest and the accommodation provider. We do not make bookings, modify bookings, or process cancellations. If you are unable to change or cancel your booking through your traveller account, please contact the accommodation provider directly.
Support Service Phone: +38 093 250-70-19
Email: tak@yavdoma.com
Free
CONCIERGE SERVICE
User Support and Feedback. The Yavdoma.com support service operates from Monday to Friday, excluding public holidays. Working hours are from 11:00 AM to 5:00 PM.
Before contacting us, please read the following information:
- We do not operate during air raid alerts.
- Please carefully read the booking conditions, the terms of the selected rate, and the website's terms of use. The accommodation provider reserves the right to cancel any booking. The website does not participate in any financial transactions and does not assist in resolving any financial matters.
- All contact details of the accommodation provider are included in your booking confirmation. We do not have any additional contact information.
- All interactions take place exclusively online and directly between the guest and the accommodation provider. We do not make bookings, modify bookings, or process cancellations. If you are unable to change or cancel your booking through your traveller account, please contact the accommodation provider directly.
Support Service Phone: +38 093 250-70-19
Email: tak@yavdoma.com
1000 UAH/mon.
